Interruption of service

Incident Report for Timekit

Resolved

This incident has been resolved.
Posted Nov 21, 2019 - 01:09 EST

Monitoring

We've implemented a fix for the issue and are monitoring the platform while it recovers. API response time might be affected until everything is back to normal.
Posted Nov 20, 2019 - 10:48 EST

Investigating

We're currently investigating reports of error messages like "Invalid Credentials" and "You're being exponentially rate-limited". Please hang on.
Posted Nov 20, 2019 - 10:06 EST
This incident affected: Timekit Admin Portal and Timekit API.