TimeKit API and Admin are experiencing slowness

Incident Report for Timekit

Resolved

The queue has cleared, incident is resolved

Posted Jun 03, 2021 - 17:12 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 03, 2021 - 16:01 EDT

Identified

The issue has been identified, and the queue is being cleared now. We estimate it'll take ~3 hours to clear the queue.

Posted Jun 03, 2021 - 16:01 EDT

Update

We are still investigating the sync issues with Google and Microsoft calendars. We thank you for your patience.

Posted Jun 03, 2021 - 13:48 EDT

Update

We are still investigating the sync issues with Google and Microsoft calendars

Posted Jun 03, 2021 - 12:30 EDT

Update

We're experiencing problems synchronizing Google and Microsoft calendars

Posted Jun 03, 2021 - 11:11 EDT

Update

We are continuing to investigate this issue.

Posted Jun 03, 2021 - 11:01 EDT

Update

API and Admin has been restored but experiencing degraded service

Posted Jun 03, 2021 - 10:22 EDT

Investigating

We are currently investigating this issue.

Posted Jun 03, 2021 - 10:22 EDT

This incident affected: API (API), Admin Portal (Admin), and Google Sync, Microsoft Sync.